TERMS & CONDITIONS
1. Introduction & Acceptance
These Terms and Conditions govern your use of the Explore Co. website and all services provided by us, including but not limited to global sourcing, quality inspection, logistics, and supply chain consultation ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
2. Services Provided
Explore Co. provides procurement, manufacturing liaison, and logistics services. While we strive for accuracy and timely delivery, we are reliant on third-party manufacturers and shipping agents. All services are subject to the specific scope defined in the corresponding Service Agreement or Statement of Work (SOW) executed between you and Explore Co.
- Sourcing: We commit to using commercially reasonable efforts to identify suitable suppliers based on the specifications provided by the Client.
- Consultation: Any advice provided is based on market conditions at the time of consultation and should not be considered binding guarantees.
Explore Co. is not the manufacturer of the goods unless explicitly stated in the SOW. Our role is strictly limited to facilitating the relationship between the Client and the third-party manufacturer.
3. Quotation, Orders & Payment Terms
All quotations provided by Explore Co. are valid for a period of thirty (30) days from the date of issue unless otherwise noted. A binding order is established only upon the Client’s written acceptance of the quotation and the issuance of a formal Purchase Order (PO) to Explore Co.
Payment Schedule:
- A deposit of thirty percent (30%) of the total order value is required upon placement of the Purchase Order.
- The remaining seventy percent (70%) balance is due upon completion of Quality Control & Inspection, and prior to the initiation of shipping (Ex-Works or equivalent).
Failure to comply with the specified payment terms may result in delays in order fulfillment, storage fees, or termination of the Service Agreement at the discretion of Explore Co.
4. Quality Control & Inspection
We undertake mandatory quality control and inspection checks according to the standards mutually agreed upon in the SOW. These inspections are typically performed at the manufacturer's facility before final payment is requested.
The Client must notify Explore Co. of any perceived defects or discrepancies within three (3) business days following the submission of the final Inspection Report. Failure to notify within this timeframe constitutes acceptance of the goods as satisfactory.
5. Delivery, Shipping & Risk Transfer
Delivery dates provided are estimates only. Explore Co. is not liable for delays caused by shipping carriers, customs, force majeure events, or other unforeseen circumstances beyond our reasonable control.
Risk Transfer:
Risk of loss or damage to the goods transfers from the manufacturer to the Client upon the goods being loaded onto the initial carrier at the designated port or factory (Ex-Works or FOB, as specified in the PO). We strongly recommend that the Client procures comprehensive transit insurance covering the full value of the goods.
6. Intellectual Property & Termination
Intellectual Property:
All intellectual property (IP) provided by the Client for manufacturing purposes (e.g., designs, trademarks) remains the exclusive property of the Client. Explore Co. and its contracted manufacturers agree to use this IP solely for the execution of the Client’s orders and will not disclose, copy, or use the IP for any other purpose.
Termination:
Either party may terminate the Service Agreement immediately upon written notice if the other party breaches any material term of these Conditions and fails to cure such breach within thirty (30) days. In the event of Client termination for convenience, all costs incurred by Explore Co. up to the date of termination must be reimbursed immediately.
